Privacy Policy
Last updated: December 2024
Introduction
Commerce Sense (referred to below as “we,” “our,” or “us”) is committed to safeguarding the privacy of our customers and visitors (“you” or “your”). This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, https://commercesense.io (the “Website”), and when we provide our e-commerce consulting services.
When you access or use our website and services, you acknowledge and accept the terms outlined in this Privacy Policy. Please review this notice regularly, as it may be updated occasionally.
If you have any questions or concerns about this Privacy Policy, please contact us at support@commercesense.io.
Personal Data We Collect
The following personal data is collected by us:
- Information You Provide Directly:
- Your name, email address, phone number, company name, job title, and other contact information
- Details submitted through forms on our Website, including consultation requests and inquiries.
- Automatically Collected Data:
- Technical information, including your IP address, browser type, device details, and operating system.
- Usage data, including how you interact with our Website, page views, and navigation patterns.
- Third-Party Sources:
- Data obtained from partners, service providers, or publicly accessible sources.
How We Use Your Data
We handle your personal data for these purposes and in accordance with the following legal grounds:
| Purpose | Legal Basis |
| To provide our consulting services to you | Performance of a contract |
| Create a specialized and user-friendly experience on our Website | Legitimate interest in enhancing your experience with our website and services |
| Inform you of applicable updates, offers, and events | Consent for marketing communications |
| To comply with legal obligations | Legal obligation |
| To analyze site performance and gather feedback | Legitimate interest in improving services and ensuring business relevance |
You can opt out of marketing communications at any time by clicking the “Unsubscribe” link in our emails or contacting us at support@commercesense.io.
How We Share Your Data
Your personal data is never sold. However, we may share your information with the following entities:
- Service Providers and Partners:
- Third parties that assist us with hosting, email marketing, analytics, and payment processing.
- Legal Authorities:
- Regulatory or law enforcement authorities if required to comply with legal obligations or defend legal claims.
- Business Transfers:
- In the event of a merger, acquisition, or sale of assets, your data may be transferred to the relevant third party.
International Data Transfers
Your data may be processed outside your country of residence, including countries that may not have the same level of data protection laws as your own. When transferring data internationally, we:
- Ensure the recipient country is recognized as providing an adequate level of protection, or
- Use legally approved mechanisms, such as Standard Contractual Clauses (SCCs), and implement supplementary measures where necessary.
How Long We Keep Your Data
We keep your data for only as long as it takes to achieve the purposes listed in this Privacy Policy, meet legal requirements, and address any disputes. Once this period has ended, your data will be erased or anonymized.
Your Rights
You have the following rights concerning your personal data:
- Access: You can request to view the personal data we have about you.
- Revision: You can ask for any inaccurate or incomplete data to be corrected.
- Deletion: You can request the erasure of your personal data, with some legal exceptions.
- Objection: You can object to using your data for marketing purposes or when it is processed based on our legitimate interests.
- Restriction: Request a temporary restriction of processing under specific circumstances.
- Data Portability: Request a copy of your data in a machine-readable format to transfer to another service provider.
- Withdraw Consent: Withdraw your consent, which we rely on for processing your data (e.g., for marketing).
To exercise your rights, please contact us at support@commercesense.io.
If you are unsatisfied with our response, you may file a complaint with your local data protection authority.
How We Protect Your Data
We take necessary technical and organizational steps to safeguard your personal data from unauthorized access, modification, disclosure, or destruction. These measures include:
- Secure servers and encryption for sensitive data.
- Regular security audits and staff training.
- Limiting access to personal data to only when necessary
Third-Party Links
Our Website may contain links to third-party websites. Please be aware that we are not liable for the privacy practices of third-party websites. We recommend reviewing their privacy policies before sharing any personal information.
Contact Us
Please contact us with any questions or concerns regarding our Privacy Policy:
Commerce Sense
support@commercesense.io
Changes to This Privacy Policy
This Privacy Policy may be updated occasionally to address changes in legal obligations or our business practices. Any revisions will be posted on this page with an updated “Last updated” date. We advise you to check this Privacy Policy regularly.